Terms and conditions

1. Legal Status & License

1.1 License Number: Bertil Casino operates under licenses issued by the Malta Gaming Authority and the Swedish Spelinspektionen. The specific license numbers are not disclosed publicly.

1.2 Issuing Authority: The licensing for Bertil Casino is granted by the Malta Gaming Authority for the international site and the Swedish Gambling Authority for operations directed at Swedish players.

1.3 Jurisdiction: The primary jurisdiction for Bertil Casino is Malta for international players and Sweden for locally regulated operations, focusing primarily on Scandinavian markets including Sweden, Norway, and Finland.

2. Registration and Login Process

2.1 Step-by-Step Process: To register, visit the Bertil Casino website, click on the “Register” button, and fill in the required personal details including name, address, email, mobile number, date of birth, and currency. Create a username and password, accept the terms and conditions, and submit the form. Verify your email via the link provided, and log in using your credentials.

2.2 Is KYC/ID Verification Required: While KYC verification is generally not required for deposits and initial play, Bertil Casino reserves the right to request identification verification before withdrawals or in instances of risk assessment as per standard Anti-Money Laundering regulations.

2.3 Time to Activate Account: Account activation is typically immediate upon completion of the registration process and email verification.

2.4 Terms of Registration: Players must be at least 18 years old, and only one account is permitted per person, household, and IP address. Bertil Casino predominantly accepts players from Sweden, Norway, and Finland, while excluding those from various countries including the UK, Serbia, and South Africa.

3. Games and Software Providers

3.1 Top Games: Bertil Casino offers a broad selection of games, including popular slots like Age of Asgard, Aladdin and the Sorcerer, and Razor Shark, among others.

3.2 Software Providers: The casino features a diverse range of games provided by leading developers, including NetEnt, Microgaming, Evolution Gaming, and Pragmatic Play, among others.

3.3 Total Game Count: The total game library exceeds 4,200 titles, including slots, jackpots, table games, and live dealer options.

3.4 Game Categories: Game categories encompass video slots, classic slots, progressive jackpot slots, table games, live casino games, and additional bingo offerings.

4. Bonuses and Promotions

4.1 Welcome Bonus: Historical welcome bonuses include a match of 100% up to 100 EUR or 1,000 NOK plus free spins on specific slots.

4.2 Process of Activation for Welcome Bonus: Players must register and make a qualifying first deposit and enter the provided promo code to activate the welcome bonus.

4.3 Wagering Requirements: Bonuses typically carry a wagering requirement of 35x the bonus amount, with certain promotions advertised with no wagering requirements.

4.4 Time Limits: Bonuses must be wagered within specified time frames, generally up to 60 days for particular promotions but shorter for others.

4.5 Recurring Promotions: Bertil Casino may offer daily bonuses and seasonal promotions, and free bingo sessions are also run at fixed times.

4.6 Cashback Offers: There is no formal cashback program; offers may vary and are not consistently structured.

4.7 Reload Bonuses: Frequent reload promotions may be available, but details depend on specific campaigns.

4.8 Free Spins Bonuses: In addition to the welcome package, various free spins promotions may occur for new releases.

4.9 General Bonus Terms and Conditions: Bonuses may carry separate wager requirements and may be subject to maximum betting limits during the roll-over period.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards: Bertil Casino does not operate a structured VIP program, and no formal tier benefits are established.

5.2 How to Qualify: There are no specific qualifications or tier ladders due to the absence of a formal VIP scheme.

5.3 Loyalty Program Description: Promotions and tailored offers may be provided in lieu of a classic loyalty program.

5.4 Loyalty Program Rules: General bonus terms and conditions apply, with no specific loyalty rules published.

6. Payment Methods and Banking Terms

6.1 Deposit Methods: Acceptable deposit methods include Visa, MasterCard, Neteller, Skrill, and more, with a minimum deposit generally set at 10 EUR.

6.2 Fee and Processing Times: Most deposits are processed immediately, although some methods may incur fees.

6.3 Withdrawal Methods: Withdrawal options consist of Visa, bank transfer, and various e-wallets, with a minimum withdrawal of 20 EUR.

6.4 Processing Times: Withdrawal times vary by method, with e-wallets typically being the quickest.

7. Key Terms and Conditions

7.1 Bonus Terms: Wagering requirements often apply to bonuses, and certain games may not contribute fully to these requirements.

7.2 Deposit Limits: Personal deposit limits may be configurable by players for responsible gambling.

7.3 Withdrawal Limits: Daily and per-transaction maximum withdrawal limits may apply.

7.4 Account Restrictions: Bertil Casino may restrict accounts based on verification needs and compliance with country regulations.

8. Mobile and Technical Features

8.1 App Availability: Bertil Casino primarily operates as an instant-play website and does not offer a dedicated mobile application.

8.2 Mobile Browser Optimization: The website is optimized for mobile devices, ensuring a smooth user experience.

8.3 User Experience and Speed on Mobile: Mobile gameplay is designed for optimal performance and navigation.

8.4 Process of Registration on Mobile: The mobile registration process mirrors the desktop experience, enabling users to set up accounts seamlessly.

9. Security and Fair Play

9.1 SSL & Encryption Standards: The casino employs secure payment methods, fulfilling industry expectations for SSL standards.

9.2 RNG & Game Fairness: Games use RNG technologies from established gaming providers, ensuring fair play standards.

9.3 Customer Support: Various support channels are available, including live chat and email assistance.

9.4 Support Availability: Response times and support availability are generally favorable, particularly in Scandinavian languages.

10. Responsible Gambling Features

10.1 Tools: Bertil Casino offers responsible gambling tools enabling players to set limits, take time-outs, or self-exclude.

10.2 Links to Support Organizations: The casino adheres to regulatory requirements regarding responsible gambling resources.

11. Advantages and Disadvantages

11.1 Pros: Advantages identified include a broad game selection, quick withdrawal times, and specialized promotional offers.

11.2 Cons: Disadvantages encompass the lack of a VIP program, limited poker options, and accessibility restrictions based on geographic location.

12. General Casino Information

12.1 Year Founded: Bertil Casino commenced operations in 2006.

12.2 Operator/Parent Company: The operator of Bertil Casino is Evoke Gaming, part of the MRG Group.

12.3 Supported Languages: The platform supports Swedish, Norwegian, and Finnish languages, with additional English content.

12.4 Accepted Countries: Primarily accepting players from Nordic countries, Bertil's accessibility is limited outside this region.

12.5 Restricted Countries: Players from certain jurisdictions, including the UK and South Africa, are not permitted to register.

12.6 Short Brand Description: Bertil Casino is recognized for its extensive slot offerings and commitment to responsible gaming, with a primary focus on Scandinavian markets.